FAQ’s

Why should I use Derby Dumpster Rental?

No more back and forth phone calls and overpaying with the “BIG GUYS” – we make it easy! Call, text, email - we will get connected!

What CAN'T go in the dumpster?

Hazardous Waste, Asbestos, Chemicals

Oils, Fuels, Pesticides, Acids, or Paints, Cleaners or degreasers, Radioactive materials, Explosives Septic Tank Plumbing, Raw Sewage or Sludge, Semisolids, Infectious waste, Tires, Refrigerators, Air conditioners, TVs, or Computer Monitors.

Do I need to be there when it is dropped off?

We would prefer that there is someone available upon delivery - we will do our best to put the dumpster in a desirable location for the customer, provided the driver can safely maneuver. If no one is available at the requested delivery time, the driver will place the dumpster in the most accessible location.

Will this damage my driveway or yard?

We do our best to carefully deliver and pick up these dumpsters, but they are, of course, very heavy. If you are worried about a specific area of your property where the dumpster will be dropped, please let us know. Derby Dumpster is not responsible for any damages to the surface where a dumpster may be located, but we will do our best to accommodate all needs. 

When is the dumpster picked up?

We typically pick the dumpster up at the end of the scheduled pickup date, or when you call and tell us it is ready. 

How should I pay?

Easy! We take cash, or credit and debit cards. We can send you a invoice with a secure link to pay online or we accept payment over the phone. If you are paying in cash, or credit/debit card initial payment will be due upon delivery of the dumpster. We will follow up with an additional invoice if the waste is over one ton.

How much can I put in the dumpster?

As much as you want! The first ton is on us. Anything over the first ton will be an additional charge. We ask that you do not stack higher than the sides of the dumpster.

Additional fees: $100 Per ton over included tonnage with a $50 minimum  - $150 Per day over included rental days - $200 Dry run fee (unable to deliver or pick up a dumpster due to obstacles on site) - $25 Per mattress disposal - $25 Per car tire​ - $100 Per Freon Item